BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//HBS Association of boston - ECPv6.17.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:HBS Association of boston
X-ORIGINAL-URL:https://hbsab.club
X-WR-CALDESC:Events for HBS Association of boston
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20220313T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20221106T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20230312T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20231105T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230126T180000
DTEND;TZID=America/New_York:20230126T200000
DTSTAMP:20230112T205835Z
CREATED:20221214T175520Z
LAST-MODIFIED:20230112T205835Z
UID:242-1674756000-1674763200@hbsab.club
SUMMARY:The Future of AI and the Customer Experience
DESCRIPTION:The HBS Association of Boston invites you join HBS Professor David Edelman on Thursday\, January 19th on the HBS Campus to discuss The Future of AI and the Customer Experience \nHBS alumni may be grappling with should they use AI\, how to incorporate AI\, is the effort and risk worth it\, what’s the pay off\, what’s the risk of waiting and seeing\, how will the organization become data literate and data driven.   The article focuses on embedding AI in the customer experience and how doing this gives challenger brands a leverage point to win against entrenched brands.\n \nThis discussion is drawn from new material for a course Professor Edelman is building for HBS based on his recent HBR article: Customer Experience in the Age of AI \nDate:  Thursday\, January 19th\nTime: 6:00PM – 8:00PM ET\n6:00PM – 7:00PM | Registration\, Networking and Refreshments\n7:00PM – 8:00PM | Program\nLocation: HBS Campus (exact location to be announced) \nPricing Information\nChair’s & President’s Club Member | Complimentary\nChair’s Club Guest | Complimentary (max 1)\nExecutive Club | $20\nGeneral Public – $40 \nNot a Club Member?  Join today! \n\n\n	Related
URL:https://hbsab.club/event/the-future-of-ai-and-the-customer-experience/
LOCATION:HBS Campus
CATEGORIES:The Future Of... series
ATTACH;FMTTYPE=image/png:https://hbsab.club/wp-content/uploads/2022/12/download.png
END:VEVENT
END:VCALENDAR